1-What’s a Crucial Conversation? A crucial conversation is a discussion characterized by high stakes, differing opinions, and … Senior Consultant . McGuire Business Partners . Crucial Conversations Training Program helps you to gain skills that reflect the qualities of great leaders and helps in attaining qualities that can help in having an open dialogue. Fortune 500 organizations around the world have turned to the award-winning Crucial Conversations® Training to improve bottom-line results like quality, efficiency, satisfaction, safety, etc. Staying ahead of possible conflicts and intervening when issues do arise are what critical conversations are all about. Your Choice in Handling a Conversation Conversation You may choose to: Carrie is an author, speaker, master trainer, and executive coach as well as a Certified Platinum Level VitalSmarts Trainer in Crucial Conversations . Crucial conversations blend intellectual (IQ) and emotional (EQ) intelligence to enable effective conversations. A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. Crucial Conversations training teaches individuals and teams from different backgrounds, departments, and specialties how to willingly and effectively surface and discuss ideas in a way that leads to virtually everyone buying into the decisions – creating broad alignment, maximizing strategy, and ensuring commitment to the best ideas. Results include: Crucial Conversations Training teaches skills for communicating when the stakes are high, opinions vary, and emotions run strong. I heard Joseph Grenny, one of the authors speak on this topic recently at the leadership summit and got a lot out of his session. Crucial Conversations teaches skills for creating alignment and agreement by fostering open dialogue around high-stakes, emotional, or risky topics—at all levels of an organization. Critical conversations are a way to do just that! CRUCIAL CONVERSATIONS: TOOLS FOR TALKING WHEN STAKES ARE HIGH . Consensus. What Is Crucial Conversations® Training? Definition A crucial conversation is one in which (1) opinions vary, (2) the stakes are high, and (3) emotions are strong. Decisions are made without involving others. Vote. Decide how you’ll decide. Command. Crucial ones and our guest Carrie Woods is going to describe to us how facts and stories drive our emotions and also how we can move from those crucial conversations to getting results. patrice@wi.rr.com (414) 234-0665 . This course will provide you with skills to handle controversial and heated issues. August 9 – 11, 2017 Patrice McGuire . Consult. This Behavioural Skills Training can help in offering effective communication & lead to positive results. Then you, your team, or your organization needs Crucial Conversations® Training. An agreed-upon percentage swings the decision. Sussex, Wisconsin . These conversations—when handled poorly or ignored—lead to strained relationships and dismal results. Crucial Conversations Training Exercise 1: Your Crucial Conversations The first of the crucial conversations training exercises helps you understand what a crucial conversation is. Feelings get hurt in conversations, lies are told, deception, betrayal, all of these can happen in conversations. Enter the book Crucial Conversations Tools for Talking When Stakes Are High. These conversations, when handled poorly or ignored cause teams and organizations to get less-than-desirable results. 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